(unknown) Meeting ended in error: room lookup timed out
Hello. I am just working an issue one of our users has on daily prebuilt. We are running on vuejs but this also happens even when they directly connect to the room.
We have confirmed the issue is isolated to a particular internet connection as it does not occur when they connect via phone hotspot.
The connection is a little unusual as they are using a wifi router that connects to the internet via 4G LTE sim card. The router is a tp-link AX5400.
The connection appears to be nominally good enough for streaming video as we were troubleshooting over Teams video. I am wondering if there is any firewall config or other setting we need to adjust.