-
📌 Welcome to Q&A! Here are some helpful tips...
ℹ️ When asking for help in the forum, be sure to do the following: To optimize search-ability, please summarize your question in your discussion title. Try to respond to follow up questions & comments in the discussion thread. Mark a response to your question as a “Solution” if the answer helps you. If you have questions…
-
Video not readable in custom call object, while video is read in prebuilt
Hi, We had a participant who used to be able to use video camera and microphone on daily, but somehow stopped being able to do so. In the participant is 's console, we had a following error message. However, we didn't have this issue in daily prebuilt when the participant and we tested right with daily prebuilt after…
-
Deepgram transcription integration: possibility of better "full sentence" understanding?
I am leveraging daily.co's integration with deepgram for transcribing audio. It's pretty awesome, but the integration with deepgram results in a lot of incomplete sentences when I use the documentation I found to determine whether a snippet is "complete" or not: if (e.fromId === 'transcription' && e.data?.is_final) { Below…
-
Some participants cannot turn their video on while most of the participants can do so.
Hi, We face a trouble where some participant cannot turn their video on with custom call object while others can. Here are what we know about this problem We talked with the participants with the trouble and we made sure that they give camera and audio permission. The same participants can send video using prebuilt UI, so…
-
Can you help me with this edge case? Most of the participant could play audio, but a few couldn't.
Hi, We recently had a call with 20 people, where most of them could play audio, but few couldn't. We interviewed one of the participants and here are the information I got from the user and the session log. User used Windows 11. We tested both on Microsoft Edge and Chrome for the call, verified the browser and PC setting…
-
Daily prebuilt cuts off background music automatically.
We use OBS to mix audio, which outputs to daily call to mix microphone and music. We didn't turn on the noise reduction feature, but music is cut off. How do I make daily automatically remove all the sounds other than voice?
-
New Custom Background Feature & Blur - Daily Prebuilt
Did background blur change? it looks better now… However, the "Use custom background" returns an error when uploading a png or jpg. VM38:47 Uncaught (in promise) Error: At /opt/banuba_sdk/libs/scene/bnb/scene/internal/assets/images/procedural_textures/camera_composer.cpp:312. Unknown type of background image VM38:3 error…
-
Identify external and internal audio devices?
Hi, I am aware that when we connect external audio device(bluetooth/wired earphones) then this device would act as the default microphone and speaker. But, in my web application, when I connect external microphone, this microphone is not behaving as the default device. This might be happening, since I sometimes also…
-
Issues in updating microphone device when there is a change in audio devices?
Hi In my web application in Desktops/Laptops, I am facing issues with updating microphone when I connect or disconnect bluetooth/wired earphones. Steps to reproduce the issues. I started my application after connecting the earphones. step 1: when I disconnect an audio device(Bluetooth/wired earphones), for the first time…
-
Transcription(SfuClient(InvalidTranscriptionProperties(UnknownCallClientError)))
I've just started getting this from an app that has worked well for the last few days. Now my voice-transcription-powered app is broken. This is very time sensitive for me, as this piece is being exhibited at a film festival where it is powering an installation that is only available to visitors for a few days. Any help…
-
Text over recorded video not working
Hi Team, UpdateRecording command is not working properly for us, From last Wednesday onwards we have been facing some issues with it, can you please check? It's not adding any text to the recording also we are not getting any error on the console. It has been working fine for the last 6 months and suddenly stopped working…