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Some participants cannot turn their video on while most of the participants can do so.
Hi, We face a trouble where some participant cannot turn their video on with custom call object while others can. Here are what we know about this problem We talked with the participants with the trouble and we made sure that they give camera and audio permission. The same participants can send video using prebuilt UI, so…
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How can I ensure best video quality for video track sent by one specific participant?
Hi, I have an application where a teacher joins the call with callFrame and students join the call with callObject. The students may also receive video/audio tracks from other students, but we would like not to sacrifice the quality of teacher's video track. Teacher also receives videos from the student and see it on…
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Is there any potential reasons why daily session bitrate receiving decrease in the middle of the cal
One participant told us the video quality was very low. We look into the session log and we saw that the participant's bitrate receiving was unstable. Is there any reason why this could happen? or is it just a bad internet connection the participant had? We also want to know the recommendation to handle such situation…
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Is there a way to show only participants with video-on in the gallery view on Daily prebuilt?
Is there any setting to show only participants with video-on in the gallery view on Daily prebuilt? Or is there any work-around like using hidden participants status for participants with video off? Thanks in advance!
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Showing message to participants who got poor internet connection.
We recently have complaints from users that the quality of the video call was very poor in the middle of the call. Is there any ways to monitor the receive bit rate of the participant and show the message once the bit rate is below specific number?
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Not able to stream video from URL in playwright tests
In my application, I am creating a custom track from the video which I get from the URL. I am placing src={videoURL] for html video element. when I play the video, video starts downloading from the videoURL and I am collecting audio and video tracks and then creating custom tracks from them. when I run the application…
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Audio/video play is not consistent.
Today, we had an event with more than 100 participants and more than 20 experienced troubles playing videos and audio. Can you please take at the session log and see why this was the case? c8207445-f520-42bf-95e1-0dccc08b8fea I have previously asked the similar question and had daily team look at the issue, but these issue…
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Video and audio not played only on iPad.
We are building video call application using daily-js callObject. Our application had no problem playing video and audio from other users on PC, but when we tested our application with iPad, we often see cases where the audio is not played and black rectangles appear in the area where a video is supposed be played. This…
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Manually subscribing and playing other users' video/audio tracks when joining a daily room.
We are building custom call application using daily-js. We set subscribeToTracksAutomatically to false to manually make users subscribe to other users' media track. We want each user to subscribe the owner of the call and up to three other users's video and audio when joining the room. How can I do so?
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Are there any Resolution settings and Receive settings applicable for React native mobile app?
Hi, We are building an app using react native. Do we need to apply any SimulcastEncoding settings, receive specific layer settings, setBandwidth(kbs value) settings or any other settings to get good quality of video and to have a stable session. Currently we are looking at the react native demo playground app. Does this…