Recording Automatically Stops after some time

shahzadds
shahzadds Member

Hey,

I am encountering the recording auto stops problem showing the following error.


Test Results:

First test - Recording stopped after 20 minute(s) and 1 second(s) with "Error saving recording"

Second test - Recording stopped after 6 minute(s) and 1 second(s) with "Error saving recording"

Third test - Recording stopped after 11 minute(s) and 1 second(s) with "Error saving recording"

Fourth test - Recording stopped after 6 minute(s) and 1 second(s) with "Error saving recording"

Answers

  • daily_joey
    daily_joey Moderator, Dailynista admin

    Hi @shahzadds , can you share what recording type you are using? Did you experience any network issues at the time the recordings stopped?

  • akhil
    akhil Community Manager, Moderator, Dailynista admin

    In addition to what Joey asked, when these recordings fail - is the room being kept idle? i.e. do all participants have their camera/microphone muted?

    There is an idling-out behavior if you're using our server-based recording options that you might need to look out for. By default, if no participant is sending video or audio in the call for ~5 minutes, then the recording automatically stops. You can adjust this duration by setting the 'minIdleTimeOut' property in startRecording(): https://docs.daily.co/reference/daily-js/instance-methods/start-recording#control-cloud-recording-layouts