URGENT HELP NEEDED

marianne
marianne Member
edited January 2023 in Discussion

@daily_joey

Hi Joey, Tasha or anyone - URGENT HELP NEEDED

Are you able to help me? We installed Daily's video functionality recently and it's been a disaster - multiple glitches including blank video screens, no audio, etc which are destroying our business and our reputation. We are a community site and at this rate we will have no community left. We have a developer on the team and she can't solve it. We are using Drupal.

Can you put me in touch with the developer team at Daily who can help us fix this? No one there is responding to emails and it's been a week. We are pulling our hair out.

Best wishes

Marianne, UK Founder

Comments

  • Lazer
    Lazer Dailynista

    Hi @marianne,

    Thanks for reaching out and sorry to hear you’re experiencing these difficulties. I’ve flagged this internally and our support team will be in touch very shortly.

  • Tasha
    Tasha Community Manager, Dailynista admin

    Hi @marianne I just checked with our support team and it looks like they are in contact with you. If you have additional questions, you can follow up with them directly or post here. Either way, we'll make sure you get the help you need!