📌 Welcome to Q&A! Here are some helpful tips...

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Tasha
Tasha Community Manager, Dailynista admin
edited September 2022 in Q&A

ℹ️ When asking for help in the forum, be sure to do the following:

  • To optimize search-ability, please summarize your question in your discussion title.
  • Try to respond to follow up questions & comments in the discussion thread.
  • Mark a response to your question as a “Solution” if the answer helps you.
  • If you have questions about your Daily account or billing, please contact our Support team.

🐛 If you have a question about a possible bug on Daily...

Please do two things:

1. If you want to report a bug you experienced while on a Daily call, try out these troubleshooting tips to see if that takes care of the bug.

2. If you're still seeing the error, check to see if the issue has already been filed before creating a new one.

If you've done those two things and determined that the issue has not yet been identified, we'll ask you include the following in your forum post:

  • Give your post a title that begins with: "Is this a bug? [brief description of possible bug]" ex: "Is this a bug? Background blur is not working."
  • What you expected to happen
  • What actually happened
  • Steps to reproduce the error
  • Screenshots that illustrate where and what we should be looking for when we reproduce
  • System information, like your device, OS, and browserAny additional context that you think could help us work through this

💡 Do you have a feature request? 

We're always happy to hear about new ways you'd like to use Daily. If you'd like a feature that we don't have yet you can let us know by posting in Feature Requests.

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